Who is typically responsible for writing newsletters and maintaining the jurisdiction's website?

The Public Information Officer (PIO) holds the primary responsibility for communicating information to the public and ensuring that the jurisdiction's messaging is clear, consistent, and effectively conveyed. This role typically involves crafting newsletters, managing press releases, organizing public outreach, and overseeing the maintenance of the jurisdiction's website to ensure that residents have access to pertinent information about local government activities, services, and updates. The PIO serves as the liaison between the government and the public, utilizing various communication platforms to foster transparency and engagement with the community.

In contrast, the City Manager oversees the overall operations of the city and implements policies set by the City Council, but is not specifically tasked with communication duties like newsletters or website upkeep. The Community Engagement Coordinator may interact with communities and facilitate public involvement initiatives, but the PIO usually takes the lead on official communications and information dissemination. The City Council, composed of elected officials, sets policy and legislative direction but typically does not engage in the day-to-day operations, like writing newsletters or managing a website.